PROGRAMMING
The first step design is for problem-seeking. During this time, we determine the scope of work to be designed. No actual design is being developed at this design phase. We will mainly ask our client questions to gain an understanding of your problems, wants, and needs. This is also where the research and decision-making process happens. This process is typically more complex for institutional or commercial projects where there are multiple stakeholders on the client side that must contribute their needs and desires. Below are the steps in the Programming phase:
1. We research the project type.
2. If accurate plans are not available for the building, we measure the existing building and create drawings in CAD of the existing conditions.
3. We establish the types of spaces, number of square feet per person or unit, relationship of the spaces, ratios of net assignable square footage to gross square footage, cost, and site requirements typical for the type of project. Simultaneously, if the project is for a new building or an addition to a building, we retain the services of a land surveyor on behalf of the owner so that we are aware of all of the site constraints.
4. We establish goals and objectives. Look at all the goals the client might have for the building – the organizational goals, the form and image goals, the function goals, the economic goals, the time goals, and the management goals. How do the client want the project to fit into their overall organization? How should the form and image of the building impact the users and surrounding areas? What will be the main and side uses of the building? What is the budget and is it firm? When does the client want the building to be occupied? Are there any restrictions or requirements that will impact the design process?
5. We gather relevant information. We ask the right questions to gain a very clear understanding of every space in the building and the client’s wants and needs. The questions are both quantitative, e.g. how big should the space be, and qualitative, e.g. how should the space feel. If the client has an existing building that serves the same purpose, we can use that as a springboard to nail down what the client wants and doesn’t want. We listen to the client's complaints about their current space. People often have a stronger idea of what they don’t like than what they do like.
6. We identify strategies. This is when we break out your bubble diagram. Now that we know how each room will be used, we look at how those spaces fit together.
7. We summarize the program. We document all the information, needs, goals, and costs in summary statements and present it to the client. At the end of the programming design phase. Once the programming is approved by the client, it’s time to move to the next step of the design phases.
Fully understanding the problem is the first step to solving it. Some other advantages to the programming phase include: All parties, particularly end users, have a say in developing the scope of work prior to any design work. All research and data are looked at early in the process, so the design is based on the correct information. No effort is wasted, and no time lost during redesigns later in the process.